Provider of unique, Quality corporate branded apparel & accessories
The Premium Gift Shop for Personalized Gifts&Smart Gifting Solutions
Welcome to YBK, everyone’s favorite online store. We’ve got great deals available on a selection of our newest arrivals and clearance items. Browse through our catalog today and save big on your next purchase.
I got a thermal Flask from YBK store and I’m very satisfied. Its of high-quality and worth the money. The store also offered free shipping at that price Within Nairobi CBD so that’s a plus
Sally Ngila
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Shipping and Delivery
What You Need to Know
YBK ships processed orders to any part of Kenya including from Mondays to Saturdays.
Deliveries done within town is Free otherwise it's at a cost depending on your destination,
Delivery timelines apply after your order is confirmed.
Delivery time for non-branded Merch could range from 15 minutes up to 2-3 hours in Nairobi depending on your exact location.
For personalized gifts, delivery is estimated after the processing is done.
Orders received after 6pm will be slotted for the following morning or the same evening (Late Night Delivery)
depending on the nature of the gift and also the availabilty of our delivery team.
Deliveries to western and coastal towns are made overnight for them to be received the following morning.
Orders confirmed on Saturday evenings, Sundays or on some public holidays will be processed and/or
delivered the following business day.
KINDLY NOTE
YBK does not guarantee exact delivery timelines as they are dependent on;
Order processing, shipping distance, third parties (couriers), customer delays, and other external factors such as weather conditions.
By accessing YBK Gift Shop online platforms and requesting for gift samples, it is taken to mean that you agree to the terms of our shipping policy and any other applicable terms and conditions.
Returns
The Small Print
YBK has a return policy that lasts 7 days. If 7 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
Items MUST be unused and in the same condition that you received it (including packaging) for them to be eligible for returns. Used items are not eligible for a return.
Our team will also inspect the returned goods to ascertain their condition.
Returns are, however, limited to certain products.Returns for the following are not acceptable
Branded giftsItems on saleGoods that have since been torn, scratched or piercedExchanges (same product)We can only replace items purchased from us if they are defective, damaged or non-functional.
If you need to exchange it for the same item, send us an email at youngbloodkreatives@gmail.com and we will follow it up to ensure that the exchange is made.
Gifts
If the item purchased was a gift and delivered directly to the gift recipient, they will receive a gift credit for the value of the return.
Once the returned item is received, a gift card will be mailed to the gift recipient to be used to purchase another product.
If, however, the item was delivered to the gift giver (buyer) for them to give it to the gift recipient later, we will send a gift credit to the gift giver and (s)he will find out about yourreturn either via mail, direct call or SMS.
Kindly NoteYou will be responsible for your own shipping costs for returning the products to us.The shipping costs are non-refundable. The cost of the second delivery will also be incurred by you.
